Troubleshooting Endpoints in Recovery Mode

Troubleshooting Endpoints in Recovery Mode

Recovery mode is a special version of the PCoIP Zero Client firmware that takes effect when the client experiences a problem that renders it unable to operate. Recovery mode automatically becomes active under the following conditions:

  • A firmware update fails.

  • The client has an invalid configuration.

Renaming Endpoints

Renaming Endpoints

You can rename an endpoint either from its ENDPOINT DETAILS page or the ENDPOINT page.

To rename endpoints:

  1. From the PCoIP Management Console’s top menu, click ENDPOINTS.

  2. In either the GROUPED or UNGROUPED table, select the endpoint that you wish to rename.

Okta Configuration

Okta Reference

This reference article describes an integration between Management Console and Okta's authentication software. The basic configuration principals should apply for most IDPs.

Okta Configuration

  1. Register for an account at Okta.com.

  2. Accept the multifactor authentication requirement.

  3. Sign in to your account.

  4. Create an application in Okta.

Overview

PCoIP Management Console Overview

Welcome to the PCoIP® Management Console Administrators' Guide. This documentation explains how to install and use your PCoIP Management Console to discover, configure, and manage your PCoIP Zero Client and Remote Workstation Card endpoints.

Other PCoIP Components

Where to Find Information about Other Components

This guide describes the PCoIP Management Console.

For tips and suggestions to get the best experience from your PCoIP endpoint deployment:

Managing Roles

Creating and Managing User Roles

Management Console allows the creation and management of user roles. Roles are created with a set of permissions that allow the administrator to configure which Management Console pages are accessible as well as what options within each page that are enabled. Each role can be finely tuned to a set of permissions that limit the access users have to configurable options within Management Console.

Managing Schedules

Managing Schedules (Enterprise)

The PCoIP Management Console Enterprise lets you create schedules that are configured to run either once, at a certain date and time, or repeatedly, over a specified time frame and at a specified frequency. You can create schedules to apply a profile to one or more groups of endpoints, to power down one or more groups of endpoints, or to perform a power reset on one or more groups of endpoints.

Managing Console Logs

Managing PCoIP Management Console Logs

The PCoIP Management Console VERSION page displays the version of the PCoIP Management Console that you are currently running, and also lets you select the level of diagnostic logging for the PCoIP Management Console.