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What is the fallback IP address used for?

Out of the box, the PCoIP Zero Client or PCoIP Remote Workstation Card is configured to its factory default settings. By default, the PCoIP device is in DHCP mode. Because it is in DHCP mode, when it is first connected to a network, it tries to obtain a …

À quoi sert l’adresse IP de secours ?

La carte PCoIP Zero Client ou PCoIP Remote Workstation est configurée sur ses paramètres d’usine par défaut. Par défaut, le périphérique PCoIP est en mode DHCP. Parce qu’il est en mode DHCP, lorsqu’il est connecté pour la première fois à un réseau, il …

TROUBLESHOOTING USB peripherals

This article provides a brief list of troubleshooting steps for common issues involving USB peripherals (e.g. DVD drives/burners, keyboards, mice, usb, smart phones, storage devices, hard drives, scanners, printers). This is not intended to be a …

Troubleshooting steps for Audio

This article provides a brief list of troubleshooting steps for common issues. Scenarios covered include: Audio issues using HP Anyware PCoIP Agent Windows Linux Audio issues using Remote workstation cards USB audio (including composite/multifunction USB …

What versions of VMware Horizon does the PCoIP Zero Client Firmware support and is pre-certified with?

Support PCoIP firmware is supported with the publicly available Horizon release available at the time of the firmware release and is compatible with one major release of Horizon prior to this. Further information for each release can be found via their …

HP Anyware Instructions for Consumer Grade NVIDIA GPUs (e.g. GeForce RTX 2080)

Overview The purpose of this document is to outline key components, installation instructions and important notes of HP Anyware on physical workstations with consumer grade NVIDIA GPUs. NOTE: This document is intended for NVIDIA consumer grade GPUs. …

How do I bridge a USB device on a PCoIP Zero Client?

PCoIP Zero Clients locally terminate HID USB devices when connecting to: VMware View virtual desktops, or PCoIP Remote Workstation Cards (host cards) on systems where the PCoIP Host Software is installed and the Local Cursor and Keyboard feature is …

How to use the HP Anyware Licensing Portal

The HP Anyware Licensing Portal provides secure access to the list of licenses and can be used by the company's assigned Account Administrator. The Account Administrator role can be fulfilled by one central administrator or can be distributed across …

How to identify network issues in PCoIP Logs

All HP Anyware PCoIP Agents, PCoIP Zero Clients, PCoIP Remote Workstation Cards and PCoIP Software Clients log network statistics in the logs. The statistics are logged at different detail levels on different products. Understanding how to read these log …

Session negotiation failed while connecting from Zero client to VMware view . The Zero Client may not be compatible with the host session negotiation cipher setting

Scenario 1 When connecting from PCoIP Zero Clients running firmware 4.0.0 or newer up to 5.5.1 to virtual desktops using VMware Horizon View 5.3 or newer up to 6.2.0 and you are not able to connect. A session connection error is displayed on the PCoIP …

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