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Graphics Agent for Windows 24.10 Administrators' Guide

Installing the Windows Graphics agent Before you proceed with installation, a few prerequisites must be met. Prerequisites These instructions assume you have already built the remote desktop machine, and that the machine meets the agent's requirements . …

Licensing the Agent

Graphics Agent for Windows 24.10 Administrators' Guide

Licensing The Graphics Agent for Windows The Graphics Agent for Windows must be assigned a valid PCoIP session license before it will work. Until you've registered it, you can't connect to the desktop using a Anyware client. You receive a registration …

What's New in This Release

Graphics Agent for Windows 24.10 Administrators' Guide

This release contains bug fixes and stability enhancements. In addition, release 24.10 of the Graphics Agent for Windows includes: Improvements to Bandwidth Utilization & Frame Rate Consistency Version 24.10 introduces improvements to bandwidth …

System Requirements

Graphics Agent for Windows 24.10 Administrators' Guide

System Requirements The Graphics Agent for Windows depends on the following system capacities and capabilities: Compatible Host Instance Types Environment Supported instance types VMware ESXi (6.0+) VMware Hardware Version 11 KVM (5.0+) QEMU/KVM Physical …

Contacting Support

Graphics Agent for Windows 24.10 Administrators' Guide

Contacting Support If you encounter any problems installing, configuring, or running the Graphics Agent, you can create a support ticket with HP. Before creating a ticket, be prepared with the following: A detailed description of the problem Your agent …

Creating a Support File

Graphics Agent for Windows 24.10 Administrators' Guide

Creating a Technical Support File We may request a support file from your system in order to troubleshoot and diagnose issues. The support file is an archive containing Anyware Graphics Agent for Windows logs and other diagnostic data that can help …

Finding your Agent Version Number

Graphics Agent for Windows 24.10 Administrators' Guide

Finding the Agent Version Number You can find your Anyware Agent's version number using the PCoIP Control Panel or the Windows Control Panel. To find your version number using the PCoIP Control panel: Click in the Windows system tray and select Updates …

Uninstalling the Agent

Graphics Agent for Windows 24.10 Administrators' Guide

Uninstalling the Graphics Agent for Windows You can uninstall the Graphics Agent for Windows using the Windows Control Panel, or by using the uninstall utility in the agent's installation directory. Reboot is required The Windows desktop must be rebooted …

Updating the Agent

Graphics Agent for Windows 24.10 Administrators' Guide

Updating the Windows Graphics Agent Updates to the Graphics Agent for Windows will be published on a regular basis. New stable builds will be produced approximately every three months. Obtain a new installer from here . ( …

Overview

Graphics Agent for Windows 24.10 Administrators' Guide

Anyware Graphics Agent for Windows 24.10 This documentation is intended for administrators who are deploying the Graphics Agent for Windows as part of an HP Anyware deployment. It assumes thorough knowledge of conventions and networking concepts, …

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