Graphics Agent for Windows

Administrators' Guide

Last updated: Thursday, January 16, 2025
  1. Overview
  2. What's New in This Release
  3. System Requirements
    1. Audio Support
    2. Collaboration
    3. Deskside Mode
    4. Supported Displays
    5. Supported Installer Languages
    6. PCoIP Ultra
    7. Printing
      1. Enabling Smart Card Authentication Using Tera2 Zero Clients
      2. Enabling Smart Card Authentication Using Linux Clients
      1. USB Support
      2. Tangent Panels
      3. Wacom Tablet Support
      4. Webcam Support
      5. Xencelabs Pen Display Support
    1. Installation Overview
    2. Installing GPU Drivers on Windows Desktops
    3. Installing the Agent
    4. Licensing the Agent
    5. Updating the Agent
    6. Uninstalling the Agent
  6. Configuration Guide
  7. Connection Guide
    1. Overview of Zoom VDI for HP Anyware
    2. Prerequisites
    3. Installing the Zoom VDI Client
    1. Security Certificates in Anyware Agents
    2. Creating Custom Certificates
    3. Installing Custom Certificates
    4. Installing Certificates on Anyware Clients
    5. Configuring Certificate Mode
      1. VSphere Reference
      2. Configuring Multiple Monitors for NVIDIA GRID vGPUs
      3. Configuring Multiple Monitors for Non-NVIDIA GRID vGPUs
      4. Configuring Displays for NVIDIA GRID with Pass-Through
      1. Install GPO Template Files
    3. Configuring the Leostream Connection Broker
    4. Updating Smart Card Reader Drivers
      1. Contacting Support
      2. Creating a Support File
      1. Performing Diagnostics
        1. Troubleshooting License Issues
        2. Managing Licenses with the PCoIP Control Panel
      3. Handling GPU Configuration problems
      1. Locating Log Files
      2. Setting Log Levels
      3. Session Log IDs
      4. Viewing Agent Logs in Windows Event Viewer
  12. FAQ