Configuration settings for performance evaluation
Important:   Ensure all logs are cleared on Agent before proceeding with the following steps.( How to clear Agent logs ) Ensure that the settings are reverted after completing the performance test and generating the support bundle. Please configure the …
Knowledge Base Article Advisory Tutorial Diagnostics Performance
Last modified: March 17, 2025
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Join a macOS to Active Directory Services
This document will guide you through joining your macOS machine to your on-premises Active Directory (AD). Before proceeding with the setup, ensure your DNS is configured to point to the correct IP address of your Domain Controller. Navigate to System …
Knowledge Base Article Troubleshooting Tutorial FAQ
Last modified: October 29, 2024
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Securing PCoIP Zero Clients to Remote Workstation Cards
When securing PCoIP Zero Clients to Remote Workstation Cards, it is recommended that security conscious customers use the  Suite B: TLS 1.2 with Suite B-compliant 192-bit elliptic curve encryption TLS Security Mode. This will require customers have the …
Knowledge Base Article Troubleshooting Security Zero Clients Remote Workstation Card
Last modified: September 3, 2023
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Vault Backup fails if secret has been deleted
Problem The vault backups fail for Anyware Manager if the secret data is deleted. To Verify: Install Anyware Manager Complete the initial login and create a deployment. Create a Deployment Service account and then delete it (this is what might trigger the …
Knowledge Base Article Troubleshooting HP Anyware
Last modified: September 3, 2023
124
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How to make speechmike works with the Zero Client?
Answer: There are two important points to remember while using speech mikes with the zero client:  Bridge the speech mike in the zero client. If you need help with bridging, then you can refer this  KB article .  Disable Local USB audio drivers in the …
Knowledge Base Article Advisory Zero Clients
Last modified: September 3, 2023
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Password reset failure while using Leostream
Summary This concerns a password complexity requirement not being met when a user attempts to reset their Zero Client password, with the involvement of the Leostream broker. Shows the status when initiates session. Diagnostic returns: Pass: Password …
Knowledge Base Article Advisory Troubleshooting FAQ Diagnostics Management Zero Clients Tera1 Zero Client
Last modified: November 6, 2024
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Recommend upgrading LLS 21.03 or earlier to the latest LLS to avoid service disruption
Our third-party license provider is upgrading certificates in March 2023 If you are running a  supported  HP Anyware Local License Server (LLS) or using the Cloud License Service (CLS), you will not be impacted by these changes.  The new certificates are …
Knowledge Base Article Advisory Tutorial Licensing HP Anyware
Last modified: July 10, 2023
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Sumo Logic Potential Security Incident (HP Anyware Manager)
Who is impacted? HP Anyware Manager customers  Update from November 21, 2023 Sumo Logic has provided an update regarding this incident. Details are as follows: “We are grateful to share that the diligent investigation led by our security and engineering  …
Knowledge Base Article Advisory Management HP Anyware
Last modified: November 21, 2023
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PCoIP Cloud License Configuration - Certificate issue
PCoIP Cloud License Configuration - Certificate issue  Shows if the host is prepared to accept the connection.   The diagnostic returns: Pass: License configured successfully Fail: License configuration failed Data Collected: : Powershell command …
Knowledge Base Article Troubleshooting FAQ Diagnostics Licensing HP Anyware
Last modified: February 21, 2025
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