How do I gather PCoIP client logs for the HP t410 (and change its logging verbosity)?
The HP t410 Smart Zero Client uses Teradici's PCoIP software. The PCoIP client logs are accessible on a HP t410 client through the on-screen-display. A bundle of log files can be saved to a local USB flash drive connected to the t410 client using the …
Knowledge Base Article Tutorial Setup Zero Clients
Last modified: July 27, 2023
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How to configure an Amazon Network Load Balancer (NLB) with the PCoIP Connection Manager and Security Gateway or HP Anyware Connector
The following article provides an example on how to  setup an Amazon Network Load Balancer with the PCoIP Connection Manager and Security Gateway (CM/SG) or HP Anyware Connector (CAC). Prerequisites:   Connection Manager & Security Gateway: 1. Deploy the …
Knowledge Base Article Tutorial Management Setup HP Anyware
Last modified: September 3, 2023
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How can I determine the frame rate at a PCoIP protocol client?
Answer: There are a multiple ways to determine the frame update rate displayed at the PCoIP Zero Client.    Note: the frame rate displayed at the client this may be different than the source display frame rate when in a congested network environment.  Log …
Knowledge Base Article Tutorial Performance Remote Workstation Card Zero Clients HP Anyware
Last modified: September 3, 2023
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How do I connect a PCoIP Zero Client to Amazon WorkSpaces?
Using Firmware 6.0 or later, you can connect directly to Amazon Workspaces using the Amazon Workspace registration code. This method of connection supports multi factor authentication and does not require the Teradici PCoIP Connection Manager for Amazon …
Knowledge Base Article Tutorial Third Party Enhancements Zero Clients
Last modified: September 14, 2023
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How do I configure my 4 monitors in the PCoIP Zero Client OSD?
To configure 4 monitors to your preference, follow the steps below.  Before you begin, make sure that you know what monitor is connected to what PCoIP Zero Client port number. From the onscreen display (OSD) of your PCoIP Zero Client, browse to Options > …
Knowledge Base Article Tutorial Display Setup Zero Clients
Last modified: September 3, 2023
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How do I optimize the Windows 7 desktop experience settings to reduce PCoIP session bandwidth?
Answer: On a Microsoft Windows 7 machine, make the following change to the Windows optimization settings: Start > Computer > System Properties > Advanced System Properties > Performance Settings button > Adjust for best performance . Alternatively, you …
Knowledge Base Article Tutorial Performance HP Anyware Zero Clients
Last modified: September 20, 2023
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Can a single PCoIP Software Client connect to multiple hosts simultaneously?
The PCoIP Software Client is only designed to connect to one PCoIP host. The PCoIP Software Client can be run multiple times on the same system to allow for multiple PCoIP sessions to multiple PCoIP hosts.  The Teradici PCoIP Software Client provides a …
Knowledge Base Article Tutorial Session HP Anyware
Last modified: April 19, 2023
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How to Create and Install Custom Certificates on Linux Agents
This article lays out how to replace Teradici's default certificates with your own custom certificates on Linux Agents. Note the procedure in this article uses OpenSSL to create private keys, certificate signing requests, and certificates. For detailed …
Knowledge Base Article Tutorial Security HP Anyware
Last modified: January 24, 2023
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Alternative method to export the View Connection Server trusted root certificate for upload to PCoIP Zero Clients
The recommended options is to contact the VMware Horizon View administrator to obtain the recommended certificate. If this option is not available, the easiest way to obtain the certificate is to use a web browser and browse to  …
Knowledge Base Article Tutorial Security Third Party Enhancements Zero Clients
Last modified: September 3, 2023
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