Service Overview

Quick Start enables you to schedule an onboarding session with a expert to get started using HP Anyware as soon as possible. Typically, customers use this service to receive guidance and assistance with an initial installation of HP Anyware products.

As the name states, Quick Starts are intended to be fast - within 8 hours, you can get your environment ready. Our expert team will guide you with a multi-point checklist, leveraged from best practices and based on years of delivering successful PCoIP deployment to customers like you.

At the end of the Quick Start, you will have a functional environment installed with the assistance and advice of a Anyware expert.

Specifications

FEATURE

DELIVERY SPECIFICATION

Preparation and Discovery

  • The HP Anyware Team will provide a prerequisite checklist of items that will help you prepare to get the most out of your Quick Start

  • At the kickoff, we will clarify objectives and review the target environment to determine if the timeline or set of activities will need to be modified in any way

Quick Start

  • HP Anyware will assist the IT team with the installation, configuration, and basic operation of the relevant Anyware product

  • HP Anyware will participate in conference calls to remotely assist the customer to understand and use their Anyware product

  • All services will be delivered remotely