HP Anyware Support | Documents, downloads, and support options for HP Anyware products

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Does PCoIP Tera 2 zero client supports audio over display port?

Tera 2 PCoIP zero clients do not support audio over display port. You will need to use either USB or analog audio output from the zero client. … Does PCoIP Tera 2 zero client supports audio over display …

Knowledge Base Article Advisory Setup Zero Clients

Last modified: September 14, 2023

639

Why is PCoIP Management Console 2.4.0 out of disk space?

Answer : We have experienced an issue where PCoIP Management Console 2.4.0 is out of disk space and have tracked it to the hosts file being set incorrectly. When the host file is incorrectly set, it prevents the auto vacuum process is not running. This …

Configuring Horizon for use with HP Anyware PCoIP Ultra

The below PDF is a comprehensive guide for integrating HP Anyware PCoIP Ultra into a Horizon environment. It covers installation of the HP Anyware components and necessary settings within Horizon. This integration enables Horizon to manage and broker HP …

Knowledge Base Article Tutorial HP Anyware

Last modified: August 6, 2024

631

Using the Pool Name to Select or Desktop Name to Select field

VMware Horizon View Input the "display name" (NOT the Unique ID) seen in the VMware View Administrator in the AWI "Pool Name to Select" field. Note: You may be using the Unique ID instead of the Display Name which will not work. If a display name is set …

Knowledge Base Article Tutorial Zero Clients HP Anyware

Last modified: September 14, 2023

627

How to enable host key auto repeats when using HP Anyware? Useful when using Maya Hotbox

You can enable this setting by adjusting configuration directives found in /etc/pcoip-agent/pcoip-agent.conf. Please refer following admin guide link for more info: …

Knowledge Base Article Tutorial Setup HP Anyware

Last modified: September 21, 2023

627

PCoIP Zero Client Display Topology Alignment settings

The Alignment setting in the OSD Display Topology tab is designed to work with 2 or more monitors with different resolutions. It is also designed to work if one of the two monitors with identical resolutions is rotated to portrait mode. The Alignment …

Knowledge Base Article Tutorial Display Zero Clients

Last modified: November 8, 2022

626

Why can't I get 2560x1600 Resolution on my PCoIP Remote Workstation Access Card (Host Card)?

Answer: Due to display changes after PCoIP Remote Workstation Card Firmware 4.2, you need to disable monitor emulation on all nonactive ports on the PCoIP Remote Workstation Card. Note: Dual port PCoIP Remote Workstation Cards support a maximum of one …

Can I use an Ethernet hub or half-duplex network connection with a PCoIP Zero Client or PCoIP Remote Workstation Card?

No. PCoIP technology requires a full-duplex Ethernet connection from end to end. In modern networks, half-duplex links can still exist when using technologies such as Wi-Fi or point to point Wi-Fi or Microwave links. Older communication equipment in wired …

Error: PCoIP Agent has no available licenses to launch the remote session

Symptom Remote desktops that were previously registered with HP Anyware Cloud License Server (CLS) may get the following client message when trying to connect: “Error – PCoIP Agent has no available licenses to launch the remote session.” In the Anyware …

Unable to log into VM when using UAG, Disclaimer and MEA

Many users have reported an issue connecting to their VMware VM when they have enabled VMware UAG (Unified Access Gateway), Disclaimer and MFA (Multi-Factor Authentication). This issue has been tracked down to our firmware and was reported in many …

Knowledge Base Article Troubleshooting Zero Clients

Last modified: September 14, 2023

622

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