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Configuring the Anyware Agent You can configure the Anyware agent, and optimize PCoIP protocol behavior for local network conditions, by adjusting configuration directives found in /Library/Preferences/com.teradici.pcoip-agent.plist . You can find …

Establishing a Connection from a PCoIP Client --> Anyware Agent Deployment and Client Connectivity Requirements Anyware clients can connect to your desktops hosted in proof-of-concept, cloud, or datacenter deployments. Requirements and network security …

During remote login to a macOS agent machine, setup dialogs are displayed with which you can interact. If a user is not already logged in, establishing a PCoIP connection automatically logs the user in. Warning Disconnecting a PCoIP session to a remote …

User Account Considerations The following types of accounts are supported for connecting to macOS agents: Local accounts Active Directory mobile accounts Active Directory network accounts First time login of Active Directory accounts might become …

Performing Diagnostics Each Anyware component creates and updates a log file which records its activity as the system is used. Most troubleshooting within an Anyware system begins by examining these log files and looking for error conditions or other …

Troubleshooting Connection Issues If you are unable to connect to your remote machine using a PCoIP session, investigate the following possible causes. Except where noted, the following checks apply to the remote macOS machine, and to the remote user …

Troubleshooting License Issues HP includes a license validation utility that scans your local system and any connected physical or cloud-based license servers for active licenses, and informs you of when your license subscription expires. For more …

Frequently Asked Questions Can I use a screensaver? Yes. However, a blank, static screensaver will provide the most efficient CPU and network bandwidth usage. Why is my application not sending audio? ¶ The Anyware agent delivers audio over PCoIP …

Audio Support The Graphics Agent for macOS supports audio input and output between the host and the client. To send audio to the Anyware client, you must select the Anyware Virtual Speaker audio device as the output device on the remote macOS system. …

Collaboration PCoIP Ultra Collaboration enables a PCoIP session user to share their session with multiple remote collaborators using Anyware Software Clients. Note: Collaboration terminology When discussing this feature, we'll refer to the first user as …