Supported Displays
The Graphics Agent for macOS supports a maximum of four displays on the Anyware client and a maximum resolution of 4K UHD (3840×2160).
If you are using a monitor that has more than 3840 pixels in either dimension, you must scale your display to 3840x2160 or lower before launching the Anyware Client.
Connected monitors, resolution scaling, and rotation should all be configured and fixed on the client computer before establishing a remote PCoIP session. Changing screen display scaling, rotation or number of displays during a PCoIP session is not supported, and can result in unexpected display or mouse behavior.
Monitors can be used in any standard rotation (0°, 90°, 180°, or 270°). Any monitor can be the primary.
The Graphics Agent for macOS provides the following benefits:
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Display resolutions: The Graphics Agent for macOS can provide any resolution a client asks for up to 4K UHD.
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3D application support: Full-screen 3D applications are supported.
Note: Using multiple high-resolution displays
Systems with multiple high-resolution displays, such as quad 4K UHD topologies, require powerful system infrastructure. Be sure to use a system with sufficient bandwidth, client capabilities, and host capabilities to support your required display topology.
Supported Monitor Configurations
Anyware agents support any of these monitor configurations:
- Vertical line
- Horizontal line
- Box display
Disabling Displays
When a PCoIP session begins, all physical displays attached to the host machine — including built-in and connected external monitors — will show black screens. Once the session ends, the physical displays will resume normal operation.
For certain monitors, connecting via USB-C ports instead of HDMI ports may allow the physical display to be disabled.
Monitor models that cannot be reliably disabled are positioned in the bottom right of the display arrangement as shown in the following image:
Note: Reliable Support for Disabling Displays
If you require reliable support for disabling displays, we recommend upgrading to macOS Sonoma.
If applications are opened on monitors that cannot be disabled, they become inaccessible from Anyware Client. This is because the content of these monitors is not displayed in the Anyware client and therefore, users cannot interact with applications on such monitors.
Enabling Physical Displays
When a PCoIP session is disconnected, physical displays that were disabled during session will be enabled, and users will be able to use the physical monitors. In the event of the physical displays not being enabled, you can enable them by:
- Unplugging and plugging the monitor cables back again
- Rebooting the machine