HP Anyware
Administrators' Guide
This release is in Beta. Beta software is not fully supported, and may be incomplete or unstable. It is not intended for use in production systems. We welcome your feedback on this release! Send feedback to anyware-beta-feedback@hp.com.
Installing the Amazon Root CA 1-4 Certificates
Licensing issues with the Cloud License Service (CLS) might occur if the Amazon Root CA 1-4 certificates are not in the certificate store of your system. Amazon CA Root 1-4 certificates are part of the Microsoft Trusted Root Program, which means that the Amazon CA Root 1-4 certificates are included in the Microsoft's Trusted Root Certification Authorities Certificate Store. Therefore, updating your operating system is the quickest way to ensure that your system has these certificates.
Important
If updating your OS is not an option, install the root CA manually. If you need help updating your certificate, get in touch with the Support team.
Installing the Amazon Root CA 1-4 Certificates on macOS
- Install the latest update on your macOS. For more information, see Keep your Mac up-to-date.
Last updated: Monday, May 19, 2025