Graphics Agent for macOS
Administrators' Guide
This release is in End of Support. The software or firmware may still be available, but Teradici will no longer answer support questions or issue fixes.
Installing the Amazon Root CA 1-4 Certificates
Licensing issues with the Cloud License Service (CLS) might occur if the Amazon Root CA 1-4 certificates are not in the keychain. Therefore, updating your operating system is the quickest way to ensure that your system has these certificates.
Important
If updating your OS is not an option, install the root CA manually. For assistance with certificate updates, get in touch with the Support team.
Installing the Amazon Root CA 1-4 Certificates on macOS
- Install the latest update on your macOS. For more information, see Keep your Mac up-to-date.
Last updated: Thursday, June 19, 2025