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After completing this unit, you’ll be able to: Understand the requirements for using configurations Understand the procedure to configure agent machine 40 mins PCoIP agents can be configured to optimize the PCoIP performance and behavior and these …

Knowledge Base Article Tutorial Setup HP Anyware

Last modified: December 10, 2022

478

Understanding Digital Certificates

This article has been created to help those required to implement a more secure network using certificates but only have minimal experience working with certificates. It provides a basic understanding of certificate use so you can …

PCoIP Performance monitor counters are not available with the PCoIP Standard Agent and Graphics Agent.

If the PCoIP performance counters are not available in Windows Performance monitor when a user is in session please check the Performance Counter DLL Host service is running. The service may need to be set to automatic from manual startup. Once the …

Recommend upgrading LLS 21.03 or earlier to the latest LLS to avoid service disruption

Our third-party license provider is upgrading certificates in March 2023 If you are running a supported HP Anyware Local License Server (LLS) or using the Cloud License Service (CLS), you will not be impacted by these changes. The new certificates are …

Knowledge Base Article Troubleshooting Licensing

Last modified: September 3, 2023

470

What is the HP Anyware Sizing Tool?

HP Anyware provides an excel System Sizing spreadsheet that provides sizing recommendations for HP Anyware deployments. It will recommend the number of PCoIP Connection Managers and PCoIP Security Gateways required based on the number of remote desktops …

FAQ's HP Anyware Manager/Connector

FAQ's - HP Anyware Connector General Health Checks Troubleshooting The Certificate for the Domain Controller is Untrusted or Invalid Failed to communicate with Connection Manager Unable to connect to myhost.cloudaccesslabs.com. Please enter a new …

What are the cabling requirements in a Remote Workstation Card environment?

Answer: HP Anyware PCoIP Remote Workstation Cards and PCoIP Zero Clients are designed considering port pass through and should be connected in a specific manner to limit potential display issues. In a PCoIP workstation environment ensure the connection …

How do I know the PCoIP Remote Workstation card is working?

The PCoIP Remote Workstation Card's Heartbeat LED blinks periodically when the card is operating properly. The PCoIP Remote Workstation Card also has a Connection LED that remains on while a session is active. When a PCoIP Remote Workstation Card is …

What PCoIP GPO settings in HP Anyware take effect immediately after the change is made?

Whist all GPO settings are read and take effect at the start of a PCoIP session, some GPO settings will also take effect during the session. For HP Anyware 2.13 and above: Configure build-to-lossless Configure PCoIP event log verbosity Configure PCoIP …

Knowledge Base Article Advisory Setup HP Anyware

Last modified: September 7, 2023

465

How to upgrade the PCoIP Management Console VMware Virtual Machine hardware version

The steps below describe the basic steps to upgrade the VMware Virtual Machine (VM) hardware through vSphere Notes: It is recommended that you backup your VM, and test it prior to rolling it to production. Changing the hardware version may impact …

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