PCoIP Management Console 2.x and 3.x is not loading pages properly when accessing the web interface via the FQDN
Problem Using fully qualified domain name (FQDN) in your browser to access the PCoIP Management Consoles web interface displays only a portion of the page. Using the IP address, the web interface page is displayed properly and user is prompt for user name …
Knowledge Base Article Troubleshooting Performance Management Console
Last modified: September 19, 2023
476
Recommend upgrading LLS 21.03 or earlier to the latest LLS to avoid service disruption
Our third-party license provider is upgrading certificates in March 2023 If you are running a  supported  HP Anyware Local License Server (LLS) or using the Cloud License Service (CLS), you will not be impacted by these changes.  The new certificates are …
Knowledge Base Article Troubleshooting Licensing
Last modified: September 3, 2023
470
What is the HP Anyware Sizing Tool?
HP Anyware provides an excel System Sizing spreadsheet that provides sizing recommendations for HP Anyware deployments. It will recommend the number of PCoIP Connection Managers and PCoIP Security Gateways required based on the number of remote desktops …
Knowledge Base Article Tutorial Performance Setup HP Anyware
Last modified: August 2, 2023
472
PCoIP Performance monitor counters are not available with the PCoIP Standard Agent and Graphics Agent.
If the PCoIP performance counters are not available in Windows Performance monitor when a user is in session please check the Performance Counter DLL Host service is running. The service may need to be set to automatic from manual startup. Once the …
Knowledge Base Article Tutorial Performance HP Anyware
Last modified: November 8, 2022
470
What are the cabling requirements in a Remote Workstation Card environment?
Answer: HP Anyware PCoIP Remote Workstation Cards and PCoIP Zero Clients are designed considering port pass through and should be connected in a specific manner to limit potential display issues. In a PCoIP workstation environment ensure the connection …
Knowledge Base Article Advisory Display Remote Workstation Card
Last modified: August 2, 2023
466
Requirements for the Leostream broker to automatically detect a PCoIP Remote Workstation Card?
Requirements For the Leostream broker to automatically detect a Remote Workstation Card the following components must be installed: PCoIP Remote Workstation Card inserted in the host PC Leostream Connection Broker 7.7 or newer Leostream Agent 5.5.95 or …
Knowledge Base Article Tutorial Third Party Enhancements Remote Workstation Card HP Anyware
Last modified: September 19, 2023
463