PCoIP Firmware 4.0.2 Issue Notification
Scenario There is an issue with firmware 4.0.2 where the use of the PCoIP Management Console 1.8.0 could result in rendering the Tera2 zero client non-functional and non-recoverable. This issue may be encountered intermittently when deploying profiles …
Knowledge Base Article Advisory Zero Clients
Last modified: August 7, 2023
281
HP Anyware online licensing registration system is experiencing intermittent errors and may be slow to respond
HP Anyware online licensing registration system is experiencing intermittent errors and may be slow to respond.   Products impacted include:   HP Anyware HP Anyware Manager HP Anyware Management Console (MC)   Products NOT impacted include:   Zero Clients …
Knowledge Base Article Advisory
Last modified: August 7, 2023
277
Is it ok to set the time on the PCoIP Management Console 2.x and 3.x virtual machine (Linux OS) to my current time?
No. The time on the PCoIP Management Console 2.x and 3.x virtual machine (Linux OS) should not be modified. The time needs to remain at UTC. The PCoIP Management Console expects the operating system time to be in UTC and will apply a time zone change at …
Knowledge Base Article Tutorial Management Console
Last modified: September 19, 2023
277
Why my HP anyware Connector (CACv2) does not connect after the recent Ubuntu 18.04 OS Nov-13-2019 Update?
The latest patch release of Ubuntu 18.04 (Nov-13 patch) will break CAM CACv2 connectivity. Affected Ubuntu 18.04 OS patch version: Nov-13-2019 release:  ubuntu-1804-bionic-v20191113 ubuntu-os-cloud ubuntu-1804-lts Recommendation: If you experience this …
Knowledge Base Article Tutorial Management HP Anyware
Last modified: September 19, 2023
277
Why do certain large screen (>27" monitors) dual-link DVI monitors not work with the TERA 2 PCoIP Zero Clients?
Scenario When some monitors supporting 2560 x 1600 and 2560 x 1440 resolutions are power cycled with the power switch, the video may not appear when connected to a Tera2 Zero Client via dual-link DVI. This applies to: Tera2 Zero Clients running firmware …
Knowledge Base Article Troubleshooting Display Zero Clients
Last modified: November 18, 2022
271