Why is there sudden poor video performance after a VMware view or VMWare tools update?
Updates of VMware Tools include a SVGA driver which may not be compatible with the version of VMware View. Hardware version 7 and above support a new svga driver. Ensure you have the ESXI matching version of VMware tools installed and perform the update …
Knowledge Base Article Troubleshooting Performance Third Party Enhancements Zero Clients
Last modified: September 3, 2023
209
Core API vs Session Client API
  The following page details and compares the Core API and Session Client API in the following area's: Feature Set Supported Host Platforms Direct Connection Licensing   Core API vs Session Client API Feature Set The following table details the feature …
Knowledge Base Article Tutorial Session API/SDK HP Anyware
Last modified: April 8, 2024
202
What does the "i2c should be 0x03 on cable detect" PCoIP Zero Client event log error indicate?
Answer: Faulty cables interfere with the mechanisms in which PCoIP detects displays and can present a variety of errors. The i2c should be 0x03 on cable detect  PCoIP Zero Client log errors are usually indicative of faulty cables and occasionally of …
Knowledge Base Article Troubleshooting Zero Clients
Last modified: September 20, 2023
190
The PCoIP Hardware Accelerator ESXi driver does not report the card temperature
Problem When running pcoip-ctl -I on an ESXi host with the PCoIP Hardware Accelerator drivers installed, the output does not display the CPU and Ambient Board Temperature.   Cause When using an MXM PCoIP Hardware Accelerator in an HP blade, the …
Knowledge Base Article Troubleshooting Remote Workstation Card
Last modified: September 19, 2023
188
Disable IPv6 in HP Anyware agent
IPv6 is enabled by default in HP Anyware agent starting agent 21.07 release.    Disable IPv6 (Only IPv4 connection is allowed)   Windows agent Open  Registry Editor .  Add registry value under   …
Knowledge Base Article Advisory Setup HP Anyware
Last modified: September 3, 2023
182