Anyware Remote Workstation Card Agent for Windows Documentation

This guide is intended for administrators who require brokering of Anyware clients to computers using Remote Workstation Cards. It assumes administrators have thorough knowledge of conventions and networking concepts, including firewall configuration.

Making a Connection from a Anyware Client

Anyware clients are remote endpoint devices available as software or firmware devices that make secure PCoIP connections to remote desktops. Once you've installed your Remote Workstation Card Agent, you will have the ability to create brokered connections from Anyware Clients to computers with a Remote Workstation Card.

Supported Installer Languages

The Remote Workstation Card Agent for Windows installer supports the following languages:

• French
• German
• Spanish
• Simplified Chinese
• Traditional Chinese
• Japanese
• Portuguese
• Italian
• Korean
• Russian
• Turkish

Configuration Guide

You can configure the Remote Workstation Card Agent for Windows, and optimize the PCoIP broker protocol for security, licensing and control panel behavior by adjusting the Windows GPO settings found in the admx template files.

Creating a Technical Support File

We may request a support file from your system in order to troubleshoot and diagnose issues. The support file is an archive containing Anyware Remote Workstation Card Agent for Windows logs and other diagnostic data that can help support diagnose your problem.

Finding the Agent Version Number

You can find your Anyware Agent's version number using the PCoIP Control Panel or the Windows Control Panel.

To find your version number using the PCoIP Control panel:

Contacting Support

If you encounter any problems installing, configuring, or running the agent, you can create a support ticket with HP.

Before creating a ticket, be prepared with the following:

Installing the Anyware Remote Workstation Card Agent for Windows

Download the Remote Workstation Card Agent for Windows Installer

The Remote Workstation Card A

Anyware Remote Workstation Card Agent for Windows Installation Guide

Before you proceed with installation, a few prerequisites must be met.