This section describes how how to add an NVIDIA GRID PCI device to your ESXi host.
The following instructions are only required for virtualized workstations using a supported NVIDIA GRID video card with pass-through. For specific supported models, see System Requirements.
Cloud-based Ubuntu hosts will fail to properly identify Wacom tablets that have been locally-terminated at the Anyware client. When this occurs, pressure sensitivity and other advanced features will not work properly.
To work around this issue, remove the default AWS, Microsoft Azure, or Google Cloud kernel and replace it with a generic kernel.
To find the agent's version number in Ubuntu:
dpkg -l "pcoip*"
To find the agent's version number in RHEL or Rocky Linux:
rpm -qai "pcoip*"
The console will display a table of all registered components and their version number, if they have one.
We may request a support file from your system in order to troubleshoot and diagnose issues. The support file is an archive containing Anyware Graphics Agent for Linux logs and other diagnostic data that can help support diagnose your problem.
To create a support file, type the following command as a super user:
If you encounter any problems installing, configuring, or running the Graphics Agent for Linux, you can create a support ticket.
Before creating a ticket, be prepared with the following:
The Graphics Agent for Linux depends on the following system capacities and capabilities:
The latest release 25.03 of the Graphics Agent for Linux fixes known issues, bugs and stability enhancements for a better user experience and seamless support. In addition, it includes the following features:
Updates to the Graphics Agent for Linux will be published on a regular basis. New stable builds will be produced approximately every three months.
To update the Graphics Agent for Linux to the current version, update your local package as described below. Your configuration settings will be preserved.
To update the Graphics Agent for Linux:
RHEL/Rocky Linux
You can remove the Graphics Agent for Linux from your system, or you can remove the repo config entirely.
To remove the package, open a console window and run the following command: