This guide is intended for administrators who are deploying the Standard Agent for Linux as part of HP Anyware. It assumes thorough knowledge of Linux conventions and networking concepts, including firewall configuration.
To find the agent's version number in Ubuntu:
dpkg -l "pcoip*"
To find the agent's version number in RHEL or Rocky Linux:
rpm -qai "pcoip*"
The console will display a table of all registered components and their version number, if they have one.
We may request a support file from your system in order to troubleshoot and diagnose issues. The support file is an archive containing Anyware Standard Agent for Linux logs and other diagnostic data that can help support diagnose your problem.
To create a support file, type the following command as a super user:
If you encounter any problems installing, configuring, or running the Standard Agent for Linux, you can create a support ticket.
Before creating a ticket, be prepared with the following:
The Standard Agent for Linux depends on the following system capacities and capabilities:
This release contains bug fixes and stability enhancements. In addition, release 24.10 of the Standard Agent for Linux includes:
Updates to the Standard Agent for Linux will be published on a regular basis. New stable builds will be produced approximately every three months.
To update the Standard Agent for Linux to the current version, update your local package as described below. Your configuration settings will be preserved.
To update the Standard Agent for Linux:
RHEL/Rocky Linux
You can remove the Standard Agent for Linux from your system, or you can remove the repo config entirely.
To remove the package, open a console window and run the following command:
The following pages describe the overall installation process for both RHEL/Rocky Linux and Ubuntu systems.
Important: A Desktop environment is required
Before you begin, ensure a desktop environment is installed. Any desktop environment will work; the following options are provided as a convenience, but you can install any available environment.
The Standard Agent for Linux must be assigned a valid PCoIP session license before it will work. Until you've registered it, you can't connect to the desktop using a Anyware client.
You receive a registration code when you purchase a pool of licenses from HP. Each registration code can be used multiple times; each use consumes one license in its pool.