Cloud-based Ubuntu hosts will fail to properly identify Wacom tablets that have been locally-terminated at the Anyware client. When this occurs, pressure sensitivity and other advanced features will not work properly.
To work around this issue, remove the default AWS, Microsoft Azure, or Google Cloud kernel and replace it with a generic kernel.
Note: Ubuntu cloud hosts only
You can use the Standard Agent for Linux to provide brokering capabilities for your Linux Remote Workstation Card machines.
Important
Configuring your Anyware Zero Client's connection mode as described here will disable direct-to-host connections.
The Standard Agent for Linux supports IPv6 addresses. No configuration is needed to switch between IPv4 and IPv6 modes.
This guide is intended for administrators who are deploying the Standard Agent for Linux as part of HP Anyware. It assumes thorough knowledge of Linux conventions and networking concepts, including firewall configuration.
To find the agent's version number in Ubuntu:
dpkg -l "pcoip*"
To find the agent's version number in RHEL or Rocky Linux:
rpm -qai "pcoip*"
The console will display a table of all registered components and their version number, if they have one.
We may request a support file from your system in order to troubleshoot and diagnose issues. The support file is an archive containing Anyware Standard Agent for Linux logs and other diagnostic data that can help support diagnose your problem.
To create a support file, type the following command as a super user:
If you encounter any problems installing, configuring, or running the Standard Agent for Linux, you can create a support ticket.
Before creating a ticket, be prepared with the following:
The Standard Agent for Linux depends on the following system capacities and capabilities:
The latest release 25.03 of the Standard Agent for Linux fixes known issues, bugs and stability enhancements for a better user experience and seamless support. In addition, it includes the following features:
Updates to the Standard Agent for Linux will be published on a regular basis. New stable builds will be produced approximately every three months.
To update the Standard Agent for Linux to the current version, update your local package as described below. Your configuration settings will be preserved.
To update the Standard Agent for Linux:
RHEL/Rocky Linux