VSphere Reference

This section contains reference information useful for VSphere users configuring displays with the Anyware Graphics Agent.

You can find information here for:

• Configuring multiple monitors for NVIDIA GRID vGPUs
• Configuring displays for NVIDIA GRID with pass-through

Configuring Multiple Monitors for NVIDIA GRID vGPU

This section describes how to add a shared NVIDIA GRID PCI device to your virtual machine and specify its GPU profile. The following instructions are only required for virtualized workstations using a supported NVIDIA GRID vGPU video card.

Configuring Displays for NVIDIA GRID with Pass-Through

This section describes how how to add an NVIDIA GRID PCI device to your ESXi host.

The following instructions are only required for virtualized workstations using a supported NVIDIA GRID video card with pass-through. For specific supported models, see System Requirements.

Wacom Local Termination on Ubuntu Cloud Hosts

Cloud-based Ubuntu hosts will fail to properly identify Wacom tablets that have been locally-terminated at the Anyware client. When this occurs, pressure sensitivity and other advanced features will not work properly.

To work around this issue, remove the default AWS, Microsoft Azure, or Google Cloud kernel and replace it with a generic kernel.

Anyware Graphics Agent for Linux 24.07

Finding the Agent Version Number

To find the agent's version number in Ubuntu:

dpkg -l "pcoip*"

To find the agent's version number in RHEL or Rocky Linux:

rpm -qai "pcoip*"

The console will display a table of all registered components and their version number, if they have one.

Creating a Technical Support File

We may request a support file from your system in order to troubleshoot and diagnose issues. The support file is an archive containing Anyware Graphics Agent for Linux logs and other diagnostic data that can help support diagnose your problem.

To create a support file, type the following command as a super user:

Contacting Support

If you encounter any problems installing, configuring, or running the Graphics Agent for Linux, you can create a support ticket.

Before creating a ticket, be prepared with the following:

System Requirements

The Graphics Agent for Linux depends on the following system capacities and capabilities:

Release 24.07 of the Graphics Agent for Linux includes:

This release contains bug fixes and stability enhancements.

Anyware Linux Agent can now be installed on RedHat Enterprise Linux (RHEL) 9 and Rocky Linux 9.