This topic contains instructions for installing the Zoom VDI Client on Agent machines.
Before you begin, make sure that you have administrator privileges on the agent machine on which you want to install the Zoom VDI Client.
Note: Disconnect PCoIP
PCoIP requires a certificate to establish a session. The Graphics Agent for macOS generates a self-signed certificate that secures the PCoIP session. Each component in the Anyware system can generate these self-signed certificates, which will automatically work together without requiring any configuration.
The Graphics Agent for macOS does not support creating custom certificates.
This guide is intended for administrators who are deploying the Graphics Agent for macOS as part of HP Anyware. It assumes thorough knowledge of macOS conventions and general networking concepts, including firewall configuration.
The Graphics Agent for macOS is part of HP Anyware. It enables users to deliver GPU-powered physical workstations to end users via remote clients.
To find the installed version number of the Graphics Agent for macOS, open a Terminal window and run the following command:
sudo grep "Software Build ID" /var/log/pcoip-agent/agent.log
The command output will contain your installed version.
We may request a support file from your system in order to troubleshoot and diagnose issues. The support file is an archive containing Anyware Graphics Agent for macOS logs and other diagnostic data that can help support diagnose your problem.
If you encounter any problems installing, configuring, or running the Graphics Agent for macOS, you can create a support ticket.
Before creating a ticket, be prepared with the following:
The Graphics Agent for macOS depends on the following system capacities and capabilities:
This release contains bug fixes and stability enhancements. In addition, release 24.10 of the Graphics Agent for macOS includes:
To update the Graphics Agent for macOS to a new version, obtain the new installer and run it in place to replace the older version. Your configuration settings will be preserved.
Note: About Permissions