USB Support

Anyware agents support USB devices attached to Anyware clients. Administrators can set rules governing allowed and disallowed devices, device classes, or device protocols. 

Audio Support

Stereo audio output and mono audio input are supported and selected by default.

During a session, the host's default audio device is changed to Teradici Virtual Audio Driver. When the session is disconnected, the audio device selection reverts to its previous setting.

Webcam Support

USB webcams are supported between the Standard Agent for Windows and Anyware Software Clients for Windows or Linux. Webcams can be used with Microsoft Teams, Zoom, and other conferencing applications running on the remote desktop.

Smart Cards, such as PIV cards, may be used to authenticate to your PCoIP Session. Smart Card support requires a Anyware agent and a Anyware Tera2 Zero Client for direct (unbrokered) connections. For brokered connections, a Connection Manager & Security Gateway and a Leostream broker are also required, in addition to the Anyware agent and Anyware Tera2 Zero Client.

Enabling Smart Card Authentication Using Linux Clients

Smart card authentication is supported while connecting from Linux Clients to Windows agents. The following section contains information on system requirements, limitations, agent setup, and client setup.

Configuring the Anyware Agent

You can configure the Anyware agent, and optimize PCoIP protocol behavior for local network conditions, by adjusting Windows GPO variables.

The variables are in admx template files, which are imported automatically by the agent installer.

Zoom VDI for HP Anyware allows for an enhanced video conferencing performance in HP Anyware environments, by offloading the audio and video streams from Anyware agent devices to Anyware client devices. The client devices handle the processing of the video and audio streams, and directly transmit the streams to and from Zoom servers, thereby resulting in an improved conferencing experience.

Prerequisites for Zoom VDI for HP Anyware

This section lists the prerequisites for installing and using Zoom VDI for HP Anyware.

This topic contains instructions for installing the Zoom VDI Client on Agent machines.

Before you begin, make sure that you have administrator privileges on the agent machine on which you want to install the Zoom VDI Client.  

1. Initiate RDP connection of the agent machine and access the VDI releases and downloads page in a web browser.

Creating a Technical Support File

We may request a support file from your system in order to troubleshoot and diagnose issues. The support file is an archive containing Anyware Standard Agent for Windows logs and other diagnostic data that can help support diagnose your problem.