Reset Virtual Desktop

The following section outlines how to reset a saved desktop in the Anyware Client. You can reset to a virtual desktop by following the steps outlined below:

  1. Click the configure button and select Edit from the popup menu.

  2. Click NEXT on the initial saved connection screen.

  3. Enter your access credentials and click SAVE.

A/V Lock

A/V Lock

PCoIP Ultra A/V Lock provides improved video playback, reducing the difference in delays between the audio and video channels and smoothing frame playback on the client. This feature introduces a small lag in user interaction responsiveness when enabled. When audio is playing, the video frames will be delayed to align with the audio soundtrack.

Connecting USB Devices

Connecting USB Devices

Remote desktops can use USB devices that are attached to the client, using a process called redirection. USB devices are not automatically redirected to the remote desktop; they must be specifically connected to the session.

Note: Excludes Mice and Keyboards

Configuring Wacom Tablets

This section outlines how to configure your Wacom tablet through the Anyware Client session. There are two available features within the Anyware Client that can be used to configure the monitor display and orientation.

USB Connection Instructions

Before you carry out the Wacom tablet monitor configurations below, you must connect to the device by following the instructions outlined in the Connecting to USB Devices section.

Xencelabs Pen Display Support

Supported Xencelabs Pen Displays

Xencelabs Pen Displays are supported in the locally terminated mode, where peripheral data is processed locally at the Software Client. It is also supported in the bridged mode, where peripheral data is sent to the desktop for processing.

Support is available when a connection is initiated from a macOS Client to a Windows Graphics or Standard agent.

Wacom

Wacom Tablet Support

The Software Client for macOS supports Wacom tablets in two configurations: bridged, where peripheral data is sent to the desktop for processing, and locally terminated, where peripheral data is processed locally at the Software Client.

USB Overview

USB Support

Anyware Clients supports redirecting USB devices to a remote session. Administrators can set rules governing allowed and disallowed devices, device classes, or device protocols. 

Important: USB support is enabled by default

PCoIP Ultra

PCoIP Ultra

The Software Client for macOS provides support for PCoIP Ultra, the latest protocol enhancements from HP.

PCoIP Ultra enhancements are controlled on the Anyware agent. There is no configuration required on the Anyware Client.

Important: PCoIP Ultra is Enabled by Default