The Software Client for macOS writes log files that document its processes and interactions with other services such as brokers and agents. These files are invaluale in diagnosing problems. This page describes how logs are handled and where they can be found.
Anyware Clients are equipped to check for new updates and send notifications that appear as banners if an update is available. Clicking the banner redirects to the product download page, from where you can download the client installer.
Open Anyware Client, and click the Info icon in the top-left corner.
On Anyware Client | About pop-up, check if an update is available.
If an update is available, the Update now link will appear. Click this link to go to the product download page.
Download the macOS installer on the machine on which the macOS client is installed.
Upgrade the macOS client by running the macOS installer. You do not need to uninstall your current version; your settings will be preserved.
This section describes how to install and uninstall the Anyware Software Client for macOS.
Before installing a Anyware Software Client:
The following table outlines the system requirements for the Anyware Software Client for macOS:
When you connect to a PCoIP session, the Software Client for macOS shows your remote desktop as one or more displays. The number of displays it shows is constrained by your local system's available monitors (and the PCoIP protocol itself, which supports up to four monitors).
The following section outlines how to reset a saved desktop in the Anyware Client. You can reset to a virtual desktop by following the steps outlined below:
Click the configure button and select Edit from the popup menu.
Click NEXT on the initial saved connection screen.
Enter your access credentials and click SAVE.
This section outlines how to configure your Wacom tablet through the Anyware Client session. There are two available features within the Anyware Client that can be used to configure the monitor display and orientation.
USB Connection Instructions
Before you carry out the Wacom tablet monitor configurations below, you must connect to the device by following the instructions outlined in the Connecting to USB Devices section.
PCoIP Ultra A/V Lock provides improved video playback, reducing the difference in delays between the audio and video channels and smoothing frame playback on the client. This feature introduces a small lag in user interaction responsiveness when enabled. When audio is playing, the video frames will be delayed to align with the audio soundtrack.
To send the Ctrl-Alt-Del keyboard command to a remote workstation, select the Connection > Send CTRL-ALT-DEL menu option.