How do I restrict a USB device in PCoIP Zero Client where a Hub is used?
Scenario Introduced in Firmware 4.1 is a new feature that allows a keyboard and mouse to be locally terminated behind a hub on a PCoIP Zero Client. Previously all devices on a HUB were treated as one and the keyboard and mouse were remotely terminated. …
Knowledge Base Article Tutorial Peripheral Devices Zero Clients
Last modified: November 18, 2022
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How does device discovery work with the PCoIP Management Console 2.x and 3.x?
The PCoIP Management Console must discover all of the PCoIP devices that it manages and therefore supports the discovery of devices using three mechanisms: DHCP Option discovery DNS DNS Service Record Discovery DNS-Based Discovery Prefix Manual Discovery …
Knowledge Base Article Tutorial Performance Management Console
Last modified: September 3, 2023
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Can I use an Ethernet hub or half-duplex network connection with a PCoIP Zero Client or PCoIP Remote Workstation Card?
No. PCoIP technology requires a full-duplex Ethernet connection from end to end. In modern networks, half-duplex links can still exist when using technologies such as Wi-Fi or point to point Wi-Fi or Microwave links. Older communication equipment in wired …
Knowledge Base Article Troubleshooting Performance Remote Workstation Card Zero Clients
Last modified: March 26, 2021
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The PCoIP session ended abruptly and the PCoIP Zero Client PCoIP Splash screen appears
Problem Occasionally issues can cause the PCoIP Zero Client to reboot. Issues such as the ones listed below are good signs that the PCoIP Zero Client has rebooted even though at first it may not be certain the PCoIP Zero Client rebooted. Unexpectedly the …
Knowledge Base Article Troubleshooting Performance Zero Clients
Last modified: September 21, 2023
571
Why does my PCoIP Remote Workstation hibernate or sleep and not power off remotely from my Tera 2 PCoIP Zero Client?
When a PCoIP Zero Client attempts to power down a Windows 7 or Windows 10 workstation host during a PCoIP session, the workstation may enter the sleep state rather than being shutdown. This will occur if Windows is configured to map the PC power button to …
Knowledge Base Article Advisory Session Remote Workstation Card Zero Clients
Last modified: July 3, 2020
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Is it possible to configure the PCoIP Zero Client or PCoIP Remote Workstation Card device name via the hostname option on my DHCP server?
Answer: No you cannot name devices via DHCP, but you can pass your hostname from your PCoIP device to the DHCP server. PCoIP Zero Clients or PCoIP Remote Workstation Cards will pass DHCP options 12 (hostname) and option 15 (domain name) to the DHCP …
Knowledge Base Article Advisory Setup Remote Workstation Card Zero Clients
Last modified: September 8, 2023
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