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USB Network Hub Option for High-Speed USB 2.0 Peripherals

Scenario Tera1 PCoIP Zero Clients with firmware 3.5.0 or newer supports up to 3x the USB transfer rate of previous firmware builds. If additional USB bandwidth is required then consider: Using Tera2 based PCoIP Zero Clients Using an external USB network …

Setting up your HP Anyware Manager (Legacy version)

How do you deploy SSD disk with HP Anyware workstation templates in Azure? The template needs to be modified as follows: Under "osDisk" property, add this attribute: "managedDisk": { "storageAccountType": "StandardSSD_LRS" } You also need to set the …

Knowledge Base Article Advisory Setup HP Anyware

Last modified: September 12, 2023

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Getting blank screen or "source signal on other port" when connecting from zero client to VMware Horizon

Scenario: When using a PCoIP zero client connecting to VMware VM running Horizon Agent 8.2 if the VMware remote console is open while user is in session the zero client will display a blank screen or you may receive a message "source signal on other …

Amazon certificate change may affect PCoIP Zero Clients connecting to Amazon WorkSpaces

Problem When connecting to Amazon WorkSpaces, certificate errors are presented to the user. Scenario 1: Users of zero clients that have the Never connect to untrusted servers using the Amazon WorkSpaces session connection type connecting to Amazon …

Deployment of Local License Server and Registering Agents

After completing this unit, you’ll be able to: Deploy offline/online license server License the Agent with CAS local license Differentiate between registration code and activation code 22 mins The video below explains the steps to activate licenses on the …

Knowledge Base Article Tutorial Licensing HP Anyware

Last modified: September 5, 2023

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Mirroring displays on PCoIP Zero Clients

Requirements Tera2 dual port client (TERA2321) Firmware 4.1 or newer Instructions From the PCoIP Zero Client's onscreen display (OSD) or both versions of the Management Console OSD - browse to Options > Configuration > Display > Enable Display Cloning …

Knowledge Base Article Tutorial Display Zero Clients

Last modified: November 7, 2022

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FAQ — System Requirements for PCoIP Product and Components

Articles describes the PCoIP products available and provides links to the system requirements found in the more recent documentation for each component. FAQ – Table of Contents What is PCoIP? Key features of PCoIP . PCoIP products and components Answers …

How do I upgrade PCoIP Management Console 2.0 to 2.x?

For the purpose of this article, instructions will refer to upgrading PCoIP Management Console 2.0.0 to 2.0.1. Note: Downgrading to an older MC version is not a supported operation. Log in to the web interface of MC 2.0.0. Go to SETTINGS , DATABASE . …

This firmware version is not supported on this platform. Please upload a different file

Problem When attempting to downgrade firmware the error message This firmware version is not supported on this platform. Please upload a different file Or in the PCoIP Remote Workstation Card or PCoIP Zero Client event log 0d,00:03:36.19> LVL:2 RC: 0 …

How to disable all USB devices but allow Human Interface Devices (HID) using the PCoIP Management Console

The PCoIP Management Console 1.x, 2.x and 3.x can push predetermined profiles to PCoIP Zero Clients and PCoIP Remote Workstation Cards. Inside the profile USB policies that control USB authorized and unauthorized devices. In many organizations it is …

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