Client Performance Health Check - Diagnostics and troubleshooting guide
Summary To receive a detailed client diagnostic report, create a client support/log file bundle  and then submit this bundle to the PCoIP  health check   tool.  Once the files are submitted, it will take 5-10 minutes to produce a detailed report.  The …
Knowledge Base Article Diagnostics Performance HP Anyware
Last modified: November 15, 2024
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How to disable all USB devices but allow Human Interface Devices (HID) using the PCoIP Management Console
The PCoIP Management Console 1.x, 2.x and 3.x can push predetermined profiles to PCoIP Zero Clients and PCoIP Remote Workstation Cards. Inside the profile USB policies that control USB authorized and unauthorized devices. In many organizations it is …
Knowledge Base Article Tutorial Peripheral Devices Management Console Remote Workstation Card
Last modified: September 3, 2023
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What USB CD/DVD drives should I consider using with PCoIP Zero Clients?
Teradici does not maintain a list of tested units. With the introduction of EHCI (USB 2) functionality, compatibility with currently manufactured DVD brands has improved greatly, particularly when the PCoIP Zero Client or PCoIP Remote Workstation Card …
Knowledge Base Article Advisory Peripheral Devices Zero Clients
Last modified: September 3, 2023
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FAQ — System Requirements for PCoIP Product and Components
Articles describes the PCoIP products available and provides links to the system requirements found in the more recent documentation for each component. FAQ – Table of Contents What is PCoIP? Key features of PCoIP  . PCoIP products and components Answers …
Knowledge Base Article FAQ Setup HP Anyware Remote Workstation Card Zero Clients
Last modified: December 13, 2023
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Amazon certificate change may affect PCoIP Zero Clients connecting to Amazon WorkSpaces
Problem When connecting to Amazon WorkSpaces, certificate errors are presented to the user. Scenario 1: Users of zero clients that have the Never connect to untrusted servers using the Amazon WorkSpaces session connection type connecting to Amazon …
Knowledge Base Article Troubleshooting Session Security Third Party Enhancements Zero Clients
Last modified: September 3, 2023
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Mirroring displays on PCoIP Zero Clients
Requirements Tera2 dual port client (TERA2321) Firmware 4.1 or newer   Instructions From the PCoIP Zero Client's onscreen display (OSD) or both versions of the Management Console OSD - browse to Options > Configuration > Display > Enable Display Cloning …
Knowledge Base Article Tutorial Display Zero Clients
Last modified: November 7, 2022
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