Prerequisites for Installation

Before you begin, make sure that you perform the following tasks.

Configure Energy Saver Settings

Energy Saver features can cause the remote system to go to sleep or become unresponsive.

To prevent this, do the following:

1. Open System Preferences > Energy Saver.

2. Configure the settings as follows:

   

   Setting	Value
   Turn off display after	set slider to Never
   Prevent computer from sleeping automatically when the display is off	checked
   Put hard disks to sleep when possible	unchecked
   Wake for network access	checked
   Start up automatically after power failure	checked
   Enable Power Nap	checked

Disable FileVault

If the FileVault setting is enabled on the PCoIP host Mac, files on the hard drive are encrypted and subsequently, unauthorized access is prevented. The hard drive remains locked every time the PCoIP host Mac is restarted. Until the hard drive is unlocked, client machines cannot establish PCoIP connections with the PCoIP host.

Therefore, to ensure that the FileVault setting does not prevent PCoIP connections, do one of the following:

• Unlock the hard drive by providing the user password and then allowing the PCoIP host to boot.

• Disable FileVault from System Preferences > Privacy & Security on the PCoIP host Mac.