Xencelabs Pen Display Support

Supported Xencelabs Pen Displays

Xencelabs Pen Displays are supported in the locally terminated mode, where peripheral data is processed locally at the Software Client. It is also supported in the bridged mode, where peripheral data is sent to the desktop for processing.

Support is available when a connection is initiated from a Windows Client to a Windows Graphics or Standard agent.

Webcams

Webcam Support

The Software Client for Windows now supports USB webcams when connecting to a Anyware Agent for Windows. USB webcams can now be used while in the remote desktop, including with applications such as Microsoft Teams or Zoom.

Wacom

Wacom Tablet Support

The Software Client for Windows supports Wacom tablets in two configurations: bridged, where peripheral data is sent to the desktop for processing, and locally terminated, where peripheral data is processed locally at the Software Client.

Audio

Audio Support

Stereo audio output and mono audio input are supported and enabled by default. When an audio device is enabled and used in a session, it is saved as user preferences, and becomes available as the default audio for future sessions.

Audio input devices should not be bridged to the remote session. Audio input devices are locally terminated and utilize local OS audio drivers. A bluetooth headset can be supported locally, but cannot be bridged.

Client Modes

Client Modes

The Software Client for Windows supports multiple performance modes to suit different types of workloads. Performance modes are described next. To change the client mode, see Selecting a Client Mode below.

Info

The High Performance (Legacy) mode is no longer supported.

Relative Mouse

Relative Mouse Support

Relative Mouse is a method of translating mouse movements as a delta from the last mouse position rather than a move to an absolute position on the screen. This type of mouse control is used in many CAD/CAM, Visual Effects and First-Person Gaming software. In a CAD program you may want to control an objects orientation in 3-D with mouse movements.

Reconnecting to a PCoIP Session

Reconnecting a PCoIP Session

If a network interruption is detected, the PCoIP session enters a reconnecting phase. In this phase, the client will show you the network reconnecting dialog. This indicates that there is a network issue and the client is trying to reconnect and re-establish the PCoIP session.

Recovering a USB Driver with the Anyware Software Client

When using USB drivers on the Anyware Software Client for Windows, you might encounter issues around versioning of the USB hub filter, as displayed in the error message below:

A different version of the USB hub filter is already installed. Please uninstall that version before continuing this installation.

If you encounter this issue or another issue relating to your USB driver, we recommend carrying out the following steps:

  1. Uninstall the Anyware Client.

  2. Reboot your machine.

Overview

Anyware Software Client for Windows

Welcome to the Software Client for Windows Administrators' Guide.

Anyware Software Clients are applications that establish PCoIP sessions with remote Windows, Linux, or macOS desktops. Connections can be made to Anyware agents installed on virtual or physical machines, or to Remote Workstation Cards in physical workstations.