Troubleshooting session disconnections
Problem PCoIP sessions are getting disconnected for no apparent reason. PCoIP session disconnections can be random events, occur after a certain time has elapsed or impact all PCoIP sessions at once or just one PCoIP session, either way they are …
The impact of graphics card temporal dithering
Temporal dithering is an intentionally applied blurring method used by some graphics cards to increase the amount of color and shading that can be done on a system. It's a trade-off between a little distortion and much smoother looking pictures. During …
Why do I get the message Display Protocol for this desktop is currently busy processing a request
Scenario Re-connecting to a VMware Horizon View virtual desktop takes a long time and the message "The display protocol for this desktop is currently busy processing a request. Please contact your system administrator" is displayed. The message was …
Understanding HP Anyware Copy/Paste Feature
What is the Clipboard Plugin? The clipboard plugin performs clipboard redirection in the background that allows a user to copy and paste text and images from a client to a host and vice versa over a PCoIP session. This allows the user to efficiently work …
How do I upload firmware on PCoIP Zero Clients or PCoIP Remote Workstation Card?
This knowledge base article applies to using the Administrative Web Interface (AWI) as the tool used to upload firmware. To upload the firmware using the PCoIP Management Console, refer to Management Console 202x.x (or 1.10.x) administrators' guide and …