Graphics Agent for Windows Administrators' Guide

Audio Support

Stereo audio output and mono audio input are supported and enabled by default.

During a session, the host's default audio device is changed to Teradici Virtual Audio Driver. When the session is disconnected, the audio device selection reverts to its previous setting.

Note: Applications must use the system default device

The Anyware agent delivers audio over PCoIP connections by reassigning the system's default audio device. Only applications that use the system default audio device will send or receive audio over PCoIP.

Note: Volume is set to full when the Anyware agent is installed

When the Anyware agent is installed, the system volume is reset to maximum. Test the volume level before use.

Multi-Channel Audio Output

Requirements

  • Agent: Graphics Agent for Windows, version 23.06 or newer

  • Client: Anyware Client for macOS, version 23.06 or newer

    Important: macOS Client is required

    Multi-channel audio is only supported by the Anyware Client for macOS.

  • Audio device: Multi-Channel Audio device that supports 2.0, 5.1 or 7.1 channel configuration (connected to Anyware Client for macOS)

Current Limitations

  • Only 2.0, 5.1, and 7.1 configurations are currently supported.

  • Individual speaker volume control is currently only available for 2.0 configurations.

  • Multi-channel audio does not work on Avid Media Composer.

Enabling Multi-Channel Audio

To use multi-channel audio in a PCoIP session, the client Mac must be connected to a multi-channel audio device that is set as the system default. When a configured client establishes a PCoIP connection, the Graphics Agent for Windows will automatically detect the multi-channel system.

See the Anyware Software Client for macOS Administrators' Guide for setup instructions.


Last updated: Friday, November 1, 2024