System Requirements
The Graphics Agent for Windows depends on the following system capacities and capabilities:
Compatible Host Instance Types
| Environment | Supported instance types |
|---|---|
| VMware ESXi (6.0+) | VMware Hardware Version 11 |
| KVM (5.0+) | QEMU/KVM |
| Physical machines | Windows physical machine |
| AWS EC2 |
|
| Microsoft Azure |
|
| Google Cloud Platform | Any instance with a supported GPU |
Host Instance Requirements
| Global instance requirements | |
|---|---|
| Operating Systems |
|
| Remote Host Memory | At least 2GB of RAM is required on the host desktop. The agent should have at least 512MB of available memory. |
| Remote Host GPU Memory | At least 1GB per 4K UHD display |
| Remote Host CPUs | At least 2 CPUs are required on the host desktop. Processors must support Streaming SIMD Extensions (SSE) 4.2. To use PCoIP Ultra, processors must support the AVX2 instruction set. |
| Network Ports | The following ports must be open on the host desktop:
Collaboration sessions require 5 open UDP ports (64172-64176) UDP port 4172 does not need to be opened when using Anyware Manager Enterprise. |
| Storage | At least 100MB for installation and 100MB for logging are recommended. |
Only the listed versions of Windows 10 are supported
The Graphics Agent for Windows is compatible with Windows 10 21H2, 22H2 (64-bit Professional and Enterprise). Other versions of Windows 10 are not supported.
Info
Graphics Agent for Windows is only supported when running on Windows for x86/x64 hardware. Windows for ARM is currently not supported.
Supported GPUs
Note: GRID 17.x is Not Supported on Windows Server 2019
GRID 17.x is not supported on Microsoft Windows Server 2019. Ensure that GPU drivers are updated to GRID 16.5 on Windows Server 2019.
| Instance | GPU | Driver | Driver download |
|---|---|---|---|
| VMware ESXi or KVM |
GPUs as listed in NVIDIA's GRID release notes. | GRID 17.1+ | Download instructions |
| Physical PC NVIDIA GPUs |
Consumer-grade cards:1
|
Use the latest 552.74+ driver for your supported GPU | Download information |
| Physical PC AMD GPUs |
AMD Radeon™ Pro | AMD Radeon™ Pro driver version 17.30.1041 or newer | Download information |
| AWS EC2 G4dn | NVIDIA T4 | GRID 17.3 | Download instructions |
| AWS EC2 G4ad | AMD Radeon Pro V520 | 23.10.02 | Download instructions |
| AWS EC2 G5 | NVIDIA A10G | GRID 17.3 | Download instructions |
| Microsoft Azure NV, NVv3, NCasT4_v3 | NVIDIA M60, T4 | GRID 16.5 | Download instructions |
| Microsoft Azure NVv4 | AMD Radeon MI25 | 23.Q3 | Download instructions |
| Google Cloud Platform | NVIDIA P4, P100, T4 | GRID 17.x | Download instructions |
Note: NVIDIA Tesla cards have license limitations
Systems using NVIDIA Tesla-based GPUs, including M60, M10, and M6, are subject to licensing restrictions which may further reduce the available number of monitors or their available resolutions. For systems using Tesla-based GPUs, only licensed displays and resolutions will use GRID functionality. For more information, see NVIDIA’s Grid Licensing User Guide
Info: Display limitations on Microsoft Azure
Graphics Agents running on Microsoft Azure may be limited to a single 2560x1600 display, depending on the state of NVIDIA GRID licensing.
- 1Anyware agent machines using these cards require special configuration and have limitations beyond those documented in this guide. Laptop versions of these NVIDIA GPUs may not work as expected. For more information and detailed instructions, see HP Anyware Instructions for Consumer Grade NVIDIA GPUs in the Knowledge Base. Additional cards will likely work, but have not been tested.