Disabling the Wayland Display Server

Disabling the Wayland Display Server

The Anyware Client for Linux does not support Wayland on Ubuntu 22.04 machines. If Wayland is enabled on your machine, the Anyware Client is unable to retrieve the monitor display EDID, resulting in display issues while connecting to a PCoIP session.

Follow the steps given below to disable Wayland, and use Xorg instead.

Disabling the Virtual Terminal Functionality

On the Anyware Software Client for Linux using either Ctrl+Alt+SHIFT+F12 or Ctrl+Alt+F12 will switch to virtual terminal 12, which typically does not exist. This can result in a blank screen. To avoid this you can disable virtual terminal functionality by creating a file /usr/share/X11/xorg.conf.d/60-pcoip.conf with the following contents:

Overview

Anyware Software Client for Linux

Welcome to the Anyware Client for Linux Administrators' Guide.

Anyware Software Clients are applications that establish PCoIP sessions with remote Windows, Linux, or macOS desktops. Connections can be made to Anyware agents installed on virtual or physical machines, or to Remote Workstation Cards in physical workstations.

Support Information

Support and Troubleshooting

If you encounter a problem installing or using the Anyware Client for Linux, there are a number of troubleshooting and support resources you can access.

Client Logs

Anyware Client Logging

The Anyware Client for Linux writes log files that document its processes and interactions with other services such as brokers and agents. These files are invaluable in diagnosing problems. This page describes how logs are handled and where they can be found.

Using Zoom VDI

Using Zoom VDI

Zoom VDI for HP Anyware uses two components -- Zoom VDI Client on the agent machine and Zoom Plugin on client machines – working together to render the Zoom meeting on top of the Anyware client window. By default, the Zoom Plugin is automatically launched on the client machine every time a PCoIP session is initiated. Once launched, the Zoom Plugin connects to the Zoom VDI Client on the agent machine to render Zoom meetings.

About Zoom VDI for HP Anyware

Overview

Zoom VDI for HP Anyware allows for an enhanced video conferencing performance in HP Anyware environments, by offloading the audio and video streams from HP Anyware agent devices to HP Anyware client devices. The client devices handle the processing of the video and audio streams, and directly transmit the streams to and from Zoom servers, thereby resulting in improved conferencing experience.

Installing the Zoom Media Plugin

Installing the Zoom Media Plugin

This topic contains instructions for installing the Zoom Media Plugin.

When installing for the first time, Zoom recommends installing the Zoom Media Plugin on thin clients first, and then installing the VDI Client Host in the virtual desktop environment. However, while updating the VDI client and plugins, first update the VDI Client Host and then update the Zoom Media plugins on thin clients.