Each Anyware component creates and updates a log file which records its activity as the system is used. Most troubleshooting within a Anyware system begins by examining these log files and looking for error conditions or other indications that may explain why the system is not operating as expected.
Log files for the Graphics Agent for Windows and other Anyware components are saved to log directories.
You can use the PCoIP Control Panel to register a license, check the status of a license, and renew a license.
The PCoIP Control Panel can be opened using either of these methods:
Log files for the Anyware agent are located in the following directories by default. If you changed your agent's location during installation, the log files will be in your custom location instead.
If you are experiencing performance issues with your agent system, or believe that your displays are not being accelerated by your Graphics cards as expected, there may be a configuration or licensing issue. The Graphics Agent includes tools designed to help diagnose configuration problems.
Anyware clients can connect to your desktops hosted in proof-of-concept, cloud, or datacenter deployments.
You can configure the Anyware agent, and optimize PCoIP protocol behavior for local network conditions, by adjusting Windows GPO variables.
The variables are in admx template files, which are imported automatically by the agent installer.
Template files on domain controllers are not automatically installed
This section lists the prerequisites for installing and using Zoom VDI for HP Anyware.
Zoom VDI for HP Anyware allows for an enhanced video conferencing performance in HP Anyware environments, by offloading the audio and video streams from Anyware agent devices to Anyware client devices. The client devices handle the processing of the video and audio streams, and directly transmit the streams to and from Zoom servers, thereby resulting in an improved conferencing experience.
The Zoom VDI Client Host installer is available as an MSI file, and is exclusively installed on Windows based virtual desktops. You'll need administrative privileges on the agent machine to install the Zoom VDI Client Host.
Info