Frequently Asked Questions

Can I use a screensaver?

Yes. However, a blank, static screensaver will provide the most efficient CPU and network bandwidth usage.

Configuring the Agent Certificate Mode

The Anyware Agent chooses a certificate based on the parameters set in the Configure PCoIP Security Certificate Settings GPO variable.

Since Anyware agents automatically generate and use self-signed certificates by default, you only need to configure the Configure PCoIP Security Certificate Settings GPO variable if you are deploying your own custom certificates.

Installing the Internal Root CA Certificate in a Anyware client

Your root CA certificate must be installed in any Anyware client that will be used to connect to the Anyware agent.

Installing the Private Key and Certificate on the Anyware agent Desktop

The agent certificate and signing certificate must be installed on each desktop running a Anyware agent.

To install the agent certificate and signing certificate:

1. Open the Microsoft Management Console on the agent machine:

Security Certificates in Anyware Agents

PCoIP requires a certificate to establish a session. By default, Anyware agents generate a self-signed certificate that secures the PCoIP session. Each component in the PCoIP system can generate these self-signed certificates, which will automatically work together without requiring any configuration.

Creating And Installing Custom Certificates

This section describes how to replace HP's default certificates with your own custom certificates.

Printing Support

Anyware Clients support the following printing options:

PCoIP Ultra

The Software Client for Linux provides support for PCoIP Ultra, the latest protocol enhancements from HP.

PCoIP Ultra enhancements are controlled on the Anyware agent. There is no configuration required on the Anyware Client.

Anyware Connection Health

The Connection Health Indicator gives you quick feedback on the quality of your active PCoIP session, including a general status indicator and several specific metrics that you can use to troubleshoot connection problems.

Collaboration

PCoIP Ultra Collaboration enables a PCoIP session user to share their session with multiple remote collaborators using Anyware Software Clients.