Installing the Amazon Root CA 1-4 Certificates

Licensing issues with the Cloud License Service (CLS) might occur if the Amazon Root CA 1-4 certificates are not in the certificate store of your system.

Anyware Graphics Agent for Windows 25.06

This documentation is intended for administrators who are deploying the Graphics Agent for Windows as part of an HP Anyware deployment. It assumes thorough knowledge of conventions and networking concepts, including firewall configuration.

Connnecting from a PCoIP Client

Anyware Agent Deployment and Client Connectivity Requirements

Anyware clients can connect to your desktops hosted in proof-of-concept, cloud, or datacenter deployments.

Supported Installer Languages

The Anyware agent installer supports the following languages:

• French
• German
• Spanish
• Simplified Chinese
• Traditional Chinese
• Japanese
• Portuguese
• Italian
• Korean
• Russian
• Turkish

Wacom Tablet Support

The Graphics Agent for Windows supports Wacom tablets in two configurations: bridged, where peripheral data is sent to the desktop for processing, and locally terminated, where peripheral data is processed locally at the Anyware client.

Printing Support

The Graphics Agent for Windows supports printing from local printers connected to Anyware clients. Similarly, printing from USB printers that are connected by means of the USB Bridging feature is also supported. Additionally, an agent can issue print jobs on printers connected to its local area network.

Refer to the following table for local printing support.

PCoIP Ultra

The Graphics Agent for Windows provides support for PCoIP Ultra. PCoIP Ultra is optimized for truly lossless support with bit-exact color accuracy and preservation of content detail at the highest frame rates.

PCoIP Ultra protocol enhancements propels our industry-recognized performance into the future of remote computing, with faster, more interactive experience for users of remote workstations working with high-resolution content.

Supported Xencelabs Pen Displays

Xencelabs Pen Displays are supported in the locally terminated mode, where peripheral data is processed locally at the Software Client. It is also supported in the bridged mode, where peripheral data is sent to the desktop for processing.

Support is available when a connection is initiated from any Client to a Windows Graphics or Standard agent.

Collaboration

PCoIP Ultra Collaboration enables a PCoIP session user to share their session with multiple remote collaborators using Anyware Software Clients.

Supported Displays

The Graphics Agent for Windows, in combination with a GPU, supports a maximum of four displays on the Anyware client and a maximum resolution of 4K UHD (3840×2160).