Frequently Asked Questions

Can I use a screensaver?

Yes. However, a blank, static screensaver will provide the most efficient CPU and network bandwidth usage.

Security Certificates in Anyware Agents

PCoIP requires a certificate to establish a session. By default, Anyware agents generate a self-signed certificate that secures the PCoIP session. Each component in the PCoIP system can generate these self-signed certificates, which will automatically work together without requiring any configuration.

Configuring the Number of Displays with Non-GRID-Compatible GPUs

When using non-GRID GPUs in virtualized workstation virtual machine using vSphere Client, you must specify the number of displays the virtual machine will use. You can do this when you first create the virtual machine or at any time afterwards.

Configuring Multiple Monitors for NVIDIA GRID vGPU

This section describes how to add a shared NVIDIA GRID PCI device to your virtual machine and specify its GPU profile. The following instructions are only required for virtualized workstations using a supported NVIDIA GRID vGPU video card.

Configuring Displays for NVIDIA GRID with Pass-Through

This section describes how how to add an NVIDIA GRID PCI device to your ESXi host.

The following instructions are only required for virtualized workstations using a supported NVIDIA GRID video card with pass-through. For specific supported models, see System Requirements.

Reference Information for VSphere Users

This section contains reference information useful for VSphere users configuring displays with the Anyware Graphics Agent.

You can find information here for:

Updating Smart Card Reader Drivers

Updating Smart Card Drivers

Sometimes, you might encounter the following issues during smart card logon:

• When Single Sign-On (SSO) is enabled, smart cards are not displayed in the Device Manager list on the remote agent

GPO template files are automatically imported by the Graphics Agent for Windows installer, except on domain controllers. You must manually import the files into the domain controller's Group Policy Editor.

To import the template on a domain controller:

1. Copy the admx file from

   C:\Program Files\Teradici\PCoIP Agent\configuration\policyDefinitions\PCoIP.admx
   

   to

Configuring the Leostream Connection Broker for Smart Card Authentication

If the Subject Alternative Name in the Smart Card certificate is in the @ format, you must use the Leostream connection Broker version 2023.2.3.4 and Connection Manager version 23.12 or later.